Billing and Scheduling Specialist
Full Time • Plymouth, Wisconsin
Culligan Kaat’s Water Conditioning, Inc.
Full-Time Billing & Scheduling Specialist
Plymouth, WI
Culligan, the industry leader in water treatment, is looking for a Full-Time Billing & Scheduling Specialist. This position will be responsible for working with customers to ensure quality and timely scheduling as well as processing billing paperwork. This position will require full-time employment at our Plymouth, WI location. Our office hours are Monday - Thursday 8am-5pm, Friday 8am-2pm.
DUTIES INCLUDE:
- Effective and polite telephone, communication, and interpersonal skills to contact past, current, and new customers to provide support with leads to our sales and marketing department.
- Schedule route and service workers to customer locations in an effective and cost-savings way.
- Communication with customers on service and route scheduling, billing and invoicing, equipment and service options.
- Map and organize service technician work for the next day.
- Enter completed service and route work and make any necessary changes in accounts.
- Scan and file daily work.
- Retail portion of walk-in customers who come in to purchase product available in-store (handling multiple forms of payments via check, credit card, or cash).
- Balance cash drawer and do daily deposit – manually run any credit card payments that customers may call in over the phone.
- Work with multiple departments such as the office, service team, route team, and sales team on customer-related solutions and scheduling.
JOB REQUIREMENTS:
- High School Diploma or General Education Degree (GED).
- Friendly and approachable attitude when greeting and assisting customers.
- 1-2 years of experience working in an office environment.
- Experience with Microsoft Office Applications.
- Strong organizational skills and ability to multi-task.
- Being able to work independently and handle customer’s money responsibly.
About Culligan
Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now.
Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.
This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.
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